Privacy policy

Effective date: 03/29/2025

This privacy Policy explains how CAPTAIN SPOTLESS collects, uses and discloses personal information about our customers, prospective customers, and visitors to our website at WWW.CAPTAINSPOTLESS.COM  

COLLECTION OF PERSONAL INFORMATION we collect name, address, email address, and phone numbers directly from the person requesting to be contacted by us regarding our services. We only collect specific personal information provided by the requester directly via the contact form on our website or provided to us via phone.

personal information collected by this site or us via phone is not shared with any third-party partner and is used internally only.

Information collected directly from you: We may collect personal information directly from you, for example through a webform, during registration, while making an appointment, while setting an account with us, when you contact us for customer service, or at check out. Personal information we collect directly from you may include first name, address, email, and phone number.

 SMS consent is not shared with third parties or affiliates for marketing purposes. 

Personal information collected is used to contact prospects, existing or future clients to setup estimates and service appointments, or respond to an inquiry regarding our services  

information collected from your device : Our website may use technologies such as cookies, web beacons, pixels and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website . Our website may also use cookies and similar technologies to enhance your user experience an enable certain features such as instant chat when visiting the site. Our email campaigns may also use tracking technologies such as web beacons, pixels  and other similar technologies to automatically collect certain information such as IP address, browser type and version, and email engagements statistics.  

Information collected from our partners: We may collect personal information about you from our third-party partners and combine it with other information we collect. Personal information we collect from our partners may include, for example, your demographics information, shopping history, and geographics location.   

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Captain Spotless. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://captainspotless.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.